Information We Collect
We collect information that you voluntarily provide when you:
- Fill out a form
- Schedule a consultation
- Purchase a service
- Contact us directly
This may include your name, email, phone number, and business information. We may also collect basic technical data such as IP address and browser type.
How We Use Your Information
We use your information to:
- Provide and deliver services
- Communicate with you
- Process payments
- Improve our website and services
We do not sell your personal information.
Payment Processing
Payments are processed securely through third-party providers such as Stripe. We do not store your full payment details.
Data Protection
We use standard security measures including HTTPS encryption and secure platforms to protect your information.
Sharing Information
We only share information when necessary to:
- Provide services
- Process payments
- Comply with legal obligations
Cookies
Our website may use cookies to improve user experience and analyze performance.
Your Rights
You may request access, updates, or deletion of your personal data by contacting us.
Contact
Email: [email protected]
Phone: 585-739-9234
Refund & Cancellation Policy
Refund Policy
All sales are final once work has begun.
If work has not started, a refund may be requested within 24 hours of purchase.
No refunds will be issued for:
- Services already delivered
- Time already spent
- Active billing periods
Cancellation Policy
You may cancel ongoing services at any time.
To avoid the next charge, cancellations must be submitted at least 48 hours before your next billing date.
Once a billing cycle begins, payments are non-refundable.
Terms of Service
Services
We provide digital marketing services including Google Ads setup, management, audits, and related consulting.
No Guarantees
We do not guarantee specific results such as leads, cost per lead, or revenue.
Payments
All payments are due in advance unless otherwise agreed.
Failure to pay may result in paused or delayed services.
Client Responsibilities
You agree to provide accurate information and necessary access to accounts required to perform services.
Limitation of Liability
We are not responsible for business outcomes, ad performance, or third-party platform issues.
Termination
We may terminate services if terms are violated or communication breaks down.
Service Delivery Policy
Delivery Timeline
After purchase, you will be contacted within 1 business day.
Typical timelines:
- Account setup: 3–7 business days
- Audits: 2–5 business days
- Ongoing management: begins within 3–5 business days
Service Method
All services are delivered digitally via email, phone, or video calls.
Requirements
Work may require access to your Google Ads account, website, and business information.
Delays in access may delay delivery.
Ongoing Services
Recurring services are performed throughout the billing period.
No Physical Products
We do not ship physical goods. All services are digital.
Business Information
Business Name: EXPLORARE LLC
Email: [email protected]
Phone: 585-739-9234
Address: 433 Central Ave, Suite 400, St. Petersburg FL 33701